CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 82.57% of retail investor accounts lose money when trading CFDs with INFINOX. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
To open a live trading account, click the “Sign Up” button in the top right of our website. Follow the steps and upload your documents for verification. We'll email you with your account details and you'll be ready to trade!
We offer two different types of live account, MT4 STP (Straight Through Processing) and MT4 ECN (Electronic Communication Network).
Yes, we offer demo accounts to all of our clients. These can be used by beginners to help understand how CFD trading works, or by professionals to try out new strategies without any risk.
Infinox clients can open a trading account in USD. We recommend opening your account in the currency you'll be depositing and withdrawing in, to avoid any unexpected conversion fees!
Yes! Once you've opened a live trading account with Infinox, you can apply for another under the same name. Some traders do this to trade in different base currencies, or try out new strategies. Contact [email protected] for more info.
In order to verify your identity, we need a copy of your valid Passport, National ID card or Driver's Licence. We'll also need a recent (within the last 3 months) proof of address, such as a utility or bank statement in your name.
INFINOX is a regulated brokerage. As part of the regulation, we are required to comply with 'Know Your Customer' (KYC) requirements. We would require your Identity documents to complete KYC. Regulation has strict rules about how we keep your identity documents safe.
You can deposit funds into your account using a debit or credit card, Skrill, Neteller, or by making a bank transfer. Unfortunately, we do not accept cash or cheque, American Express or Diners Cards.
Please contact the customer service or your account manager for this information.
In "My Account", click on "Withdraw Funds" and fill out the form in order for us to process your request.Please note that we are unable to transfer funds to third party accounts, so sometimes, we might ask for additional information about the account in order to verify the withdrawal.
Yes, your funds are held in a Segregated Client Account at the Commonwealth Bank of Australia. The funds you hold with Infinox can only be returned to you and cannot be used for any other purpose.
We take privacy very seriously at Infinox, and will never share your information with third parties for marketing purposes. We may use your information to make further enquiries about your identity and to prevent fraud. If you want more information about how we handle your data, you can find out here.
For MT4 you can download their app from the apple store on your mobile or tablet device.
If you've forgotten your password, simply click “Forgot Password?” on the Login page. We'll then send you an email with instructions on how to change it!